Gravo Account & Data Deletion

If you wish to delete your Gravo account and associated personal data, please follow the steps below.

How to request account deletion:

1. Send an email to gravo.shopping@gmail.com from the email address associated with your Gravo account.
2. Use the subject line: Account Deletion Request.
3. In the body of the email, include your full name and phone number so we can verify your account.

What data is deleted?

Upon verifying your request, we will permanently delete the following data within 30 days:

• Your account profile (Name, Email, Phone Number)
• Saved delivery addresses
• Saved payment methods
• Shopping cart data and active sessions

What data is retained?

To comply with Indian tax, accounting, and anti-fraud laws, the following data may be securely retained even after your account is deleted:

• Historical order invoices and transaction receipts (retained for the legally required period).
• Anonymized analytics and serviceability data (which cannot be linked back to you).

If you have any questions, please contact our support team at khanfareed01131@gmail.com.